Knock is reinventing how businesses connect and engage. We're building AI-powered infrastructure with deep identity management and seamless messaging integrations at its core.
Knock is redesigning how B2B buying works in a world of messaging and AI. We replace forms and follow-ups with real conversations that start anywhere and keep going. This is not a redesign of an old pattern. There is no playbook to copy.
You will define a new buying experience that customers use every day, often every hour.
More than 100K buyers have already reached brands through Knock. That includes employees from OpenAI, Anthropic, Salesforce, Apple and others. We sell experience. Product design at Knock is a strategic leadership function.
What you will lead
- Manage the end-to-end buying experience of Knock AI (impact more than 1K users weekly)
- Translate UX psychology into flows that reduce friction and increase trust
- Design multi-party conversations, identity moments, routing, and handoffs that feel natural
- Own the design of Knock solutions including Knock dashboard, mobile card and Slack operations.
- Set the design system, patterns, motion, and content style for all Knock surfaces with AI first approach
- Collaborate with product, engineering, data, and GTM to ship fast and learn
- Build, manage and mentor the Knock design team
- Report directly to the Co-founder and CPO
Why Knock is the best place to work ✌️
- Build a solution that will impact millions of people
- Customers love Knock and use it every day across marketing, sales, partnerships, CS, and support
- We’re growing fast in revenue and assembling a team of sharp, kind experts
- Product-first culture where your work ships, learns, and shows real business impact
- Well funded with a recently closed seed round led by top investors from the US, EU, and Israel
Working at Knock
Knock is a deep-tech company pushing the limits of what’s possible. We turn vision into real-world impact, redefining how companies communicate and collaborate. As communication rapidly evolves, our infrastructure helps businesses adapt, lead, and thrive.
Our team is made up of passionate thinkers, sharp builders, and bold problem-solvers. Curiosity and learning drive everything we do.
What Makes You a Great Fit
This role is for a designer who lives and breathes product, thinks beyond patterns, and takes inspiration from world-class experiences.
- SaaS track record- Experience in designing software products with high adoption and repeat use. Design was central to the product’s success.
- PLG or B2C instincts- Big plus if you’ve built product-led flows or consumer apps used daily.
- Figma expert - Mastery of components, tokens, prototyping and handoff. Comfortable exploring Figma AI tools.
- UX psychology and research- You understand how people think and decide. You analyze behavior and turn insights into simple flows.
- UI craft and taste- Strong visual design with attention to motion and micro-interactions
- Design systems- You’ve built and maintained systems and can guide other designers and engineers to use them well.
- Outcome driven- You tie design work to metrics such as activation, conversion, and retention.
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