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Knock vs. Qualified

Looking for a Qualified.com alternative that goes beyond website chat? Knock is faster, frictionless, and built for real AI + human collaboration across Slack, LinkedIn, WhatsApp, and more.
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Why Look for Website Chat Alternatives?

You can’t focus only on website visitors

Most buyers discover you off-site. Qualified limits engagement to your website.

Pipeline shouldn’t rely on email follow-ups

Email reply rates are under 12%. Knock keeps buyers in their preferred messaging app, where reply rates exceed 86%.

Buyers still want to talk to humans

Knock’s AI enriches, qualifies, and even engages when you’re offline, but never replaces humans. It makes sure buyers connect fast with the right rep.

Qualified requires heavy setup

Piper requires weeks of setup. Knock works from day one.

Why Choose Knock Over Qualified?

A Feature-by-Feature Comparison

Criteria
Qualified
Knock
Response Speed
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Qualified
Reps must reply within 5 minutes or drop-off risk increases.
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Knock
SDRs don’t need to be online 24/7. Leads get notified on their messaging app when the rep replies
Buyer Entry Points
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Qualified
Limited to website chat widget only.
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Knock
Engage from any channel: website, LinkedIn ads, G2 profile, events, QR codes, PDFs, email signatures.
AI Agent
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Qualified
Piper AI SDR only works on the website chat widget. Qualifies, answers FAQs, books meetings, and follows up via email.
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Knock
AI enriches, qualifies, routes, provides answers, books meetings, and keeps the conversation going on the buyer’s preferred messaging app.
AI Agent Settings
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Qualified
Requires manual setup and configuration.
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Knock
No settings required. Works from day one.
Human Handoff
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Qualified
Reps join instantly from their Slack workspace with full buyer context. Buyer stays in the same thread where they started the chat. Conversation continues with no friction.
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Knock
Rep gets notified and needs to log in to Qualified console to reply.
Asynchronous vs. Real-time Chat
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Qualified
Rep gets notified and needs to log in to Qualified console to reply.
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Knock
Buyers return to the same messaging thread with full history, no matter which touchpoint they use.
Multi-Channel Continuity
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Qualified
When buyer leaves the website, communication shifts to email.
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Knock
Buyers stay in the same messaging app thread that they choose with all conversation history.
Re-Engagement
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Qualified
Email follow-ups.
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Knock
Buyers return to the same thread anytime. Knock maintains context and history.
Integrations
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Qualified
Strong Salesforce integration. Slack only for internal seller notifications.
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Knock
Slack + Salesforce, HubSpot, Marketo, LinkedIn, WhatsApp, and more. 5-minute setup.
Onboarding
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Qualified
Lengthy onboarding process for enterprise rollout.
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Knock
Setup in 2–3 hours, not weeks
Pricing
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Qualified
Starts around $42K/year.
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Knock
No AI fees. Unlimited seats, unlimited chats.
Monitoring
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Qualified
Managed via Qualified interface.
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Knock
Monitor chats right from your Slack workspace.
Sales Onboarding
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Qualified
Requires onboarding and training for each rep to learn the chat interface. Sales reps must work within a separate tool.
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Knock
No training needed. Reps use Slack + CRM. Setup takes just 10–20 minutes.
Team Collaboration
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Qualified
One-on-one chat only.
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Knock
Multiple team members can jump into shared conversations via Slack.
See Why Teams Switch from Qualified to Knock
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