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Knock vs. Warmly

Looking for a Warmly alternative that connects buyers instantly?
Knock is faster, built for multi-channel engagement, and designed for real AI + human collaboration across Slack, WhatsApp, LinkedIn, and more.
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Why Look for Website Chat Alternatives?

You can’t focus only on website visitors

Most buyers discover you off-site. Qualified limits engagement to your website.

Stop chasing cold leads

Warmly follows up later with email or LinkedIn, costly and low-converting. Knock engages buyers instantly in Slack, WhatsApp, LinkedIn, when they show intent.

AI that supports humans

Warmly automates outreach, but buyers want people. Knock’s AI enriches, qualifies, and books meetings, then routes the right rep in real time to the same thread.

Why Choose Knock Over Warmly?

A Feature-by-Feature Comparison

Criteria
Warmly
Knock
Response Speed
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Warmly
AI SDRs engage, then notify reps. Requires outbound follow-up if missed.
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Knock
SDRs don’t need to be online 24/7. Leads get notified on their messaging app when the rep replies
Buyer Entry Points & Channels
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Warmly
Limited to website chat widget only.
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Knock
Engage from any channel: website, LinkedIn ads, G2 profile, events, QR codes, PDFs, email signatures.
Chat Location
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Warmly
Website widget + email/LinkedIn nurture.
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Knock
Buyers can start from anywhere: LinkedIn ads, G2, events, PDFs, QR codes, websites, email signatures.
Re-engagement
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Warmly
Once the visitor leaves, nurturing moves to email/LinkedIn.
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Knock
Buyers return to the same thread anytime, Slack, WhatsApp, LinkedIn, with full history. Chat never ends.
Multi-Channel Continuity
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Warmly
Limited to site + outbound email/LinkedIn.
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Knock
Works seamlessly across Slack, WhatsApp, LinkedIn, email.
Asynchronous vs. Real-time Chat
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Warmly
Real-time site chat. Async via outbound sequences.
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Knock
Persistent async chat that never ends. No chasing.
Multi-Channel Continuity
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Warmly
When buyer leaves the website, communication shifts to email.
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Knock
Buyers stay in the same messaging app thread that they choose with all conversation history.
Re-Engagement
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Warmly
Email follow-ups.
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Knock
Buyers return to the same thread anytime. Knock maintains context and history.
AI Agent
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Warmly
AI sends outbound prospecting messages and runs nurture sequences.
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Knock
AI enriches, qualifies, routes, provides answers, books meetings, and keeps the conversation going on the buyer’s preferred messaging app.
Human Handoff
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Warmly
Limited. `most engagement remains AI or outbound sequences.
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Knock
Seamless handoff: AI qualifies, then adds the most relevant human rep to continue the conversation from the same thread.
Enrichment & Identification
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Warmly
Primarily company-level data, with limited contact-level insights.
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Knock
Contact-level identification and real-time AI enrichment.
Ease of Use
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Warmly
SMB-friendly with quick setup, but requires outbound playbook design.
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Knock
Enterprise-ready yet simple: live in 2–3 hours, unlimited seats, no AI fees.
Sales Onboarding
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Warmly
Requires onboarding and training for each rep to learn the chat interface. Sales reps must work within a separate tool.
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Knock
No training needed. Reps use Slack + CRM. Setup takes just 10–20 minutes.
Team Collaboration
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Warmly
One-on-one chat only.
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Knock
Multiple team members can jump into shared conversations via Slack.
See Why Teams Switch from Warmly to Knock
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