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The Technical Buyer GTM Playbook in the Age of AI

How to earn trust, prove fit, and win technical decisions when leads and MQLs no longer matter

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What This Playbook Enables

This playbook works because it meets technical buyers where they already are. They’re using AI to compress research, relying on peers for validation, and judging vendors by the quality of their self-serve experience, documentation, and technical voices.

The teams that win here don’t run dozens of disconnected programs. They focus on a small number of moves done with real care:

A product surface that’s easy to enter and easy to learn

Documentation that reflects real usage

Technical experts who can meet buyers at their level

Presence where real evaluation happens

Metrics that reflect genuine intent

Teams that commit to this motion feel different to buy from. They’re easier to understand, easier to test, and easier to trust. In a market where technical buyers have more tools, more options, and less patience, that difference is what wins the deal.

About Expert

Michal Ferguson

Chief Marketing Officer at Fireblocks

Michal Ferguson

Chief Marketing Officer at Fireblocks

Michal Ferguson is the Chief Marketing Officer at Fireblocks, a leading digital-asset infrastructure platform.

Before Fireblocks, she held senior marketing roles at high-growth security and SaaS companies including Snyk, Threat Stack (acquired by F5), and CloudLock (acquired by Cisco). Her background spans developer-first products, cybersecurity, and enterprise software. Michal brings a clear, analytical approach to go-to-market strategy, with a strong focus on cross-functional alignment and building scalable GTM engines.

The Technical Buyer GTM Playbook in the Age of AI

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