How to earn trust, prove fit, and win technical decisions when leads and MQLs no longer matter

This playbook works because it meets technical buyers where they already are. They’re using AI to compress research, relying on peers for validation, and judging vendors by the quality of their self-serve experience, documentation, and technical voices.
The teams that win here don’t run dozens of disconnected programs. They focus on a small number of moves done with real care:
A product surface that’s easy to enter and easy to learn
Documentation that reflects real usage
Technical experts who can meet buyers at their level
Presence where real evaluation happens
Metrics that reflect genuine intent
Teams that commit to this motion feel different to buy from. They’re easier to understand, easier to test, and easier to trust. In a market where technical buyers have more tools, more options, and less patience, that difference is what wins the deal.

Michal Ferguson
Chief Marketing Officer at Fireblocks
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Michal Ferguson
Chief Marketing Officer at Fireblocks
Michal Ferguson is the Chief Marketing Officer at Fireblocks, a leading digital-asset infrastructure platform.
Before Fireblocks, she held senior marketing roles at high-growth security and SaaS companies including Snyk, Threat Stack (acquired by F5), and CloudLock (acquired by Cisco). Her background spans developer-first products, cybersecurity, and enterprise software. Michal brings a clear, analytical approach to go-to-market strategy, with a strong focus on cross-functional alignment and building scalable GTM engines.